some intresting fact about peer mediation

When a staff peer mediation coordinator identifies an appropriate conflict and the disputants agree to mediation, the coordinator refers the disputants to two peer mediators. At the mediation, the disputants discuss the facts, as they see them, and their feelings about the problem. Each disputant listens to the other and repeats what they hear, so as to open their eyes to the other's point of view. Aided by the mediators, the disputants devise possible solutions for resolving their conflict to ensure that the problem will not occur again.

Peer mediation is successful in reducing conflicts among students. Approximately 90% of all mediation sessions result in an agreement that satisfies both parties as well as teaches, administrators, and parents. Teaching students the skills for solving conflicts not only improves their lives, but also improves the schools in which they learn.

what is mediation?

a negotiation to resolve differences that is conducted by some impartial party

the act of intervening for the purpose of bringing about a settlement

what is the conflict resolution process

1. "Know Thyself" and Take Care of Self
   • Understand your "perceptual filters," biases, triggers
   • Create a personally affirming environment (eat, sleep, exercise)
2. Clarify Personal Needs Threatened by the Dispute
   • Substantive, Procedural, and Psychological Needs
   • Look at BATNA, WATNA, and MLATNA
   • Identify "Desired Outcomes" from a Negotiated Process
     
3. Identify a Safe Place for Negotiation
   • Appropriate Space for Discussion/ Private and Neutral
   • Mutual Consent to Negotiate/ Appropriate Time
   • Role of Support People (Facilitators, Mediators, Advocates), as needed
   • Agreement to Ground rules
     
4. Take a Listening Stance into the Interaction
   • "Seek first to understand, then to be understood" (Covey)
   • Use Active Listening skills
5. Assert Your Needs Clearly and Specifically
   • Use "I-messages" as tools for clarification
   • Build from what you have heard - continue to listen well
     
6. Approach Problem-Solving with Flexibility
   • Identify Issues Clearly and Concisely
   • Generate Options (Brainstorm), While Deferring Judgment
   • Be open to "tangents" and other problem definitions
   • Clarify Criteria for Decision-Making
7. Manage Impasse with Calm, Patience, and Respect
   • Clarify Feelings
   • Focus on Underlying Needs, Interests, and Concerns
   • Take a structured break, as needed
8. Build an Agreement that Works
   • Review "Hallmarks" of a Good Agreement
   • Implement and Evaluate - Live and Learn

the different types of conflict

1.1 Person vs. Self
Internal conflict. Not all conflict involves other people. Sometimes people are their own worst enemies. An internal conflict is a good test of a character’s values. Does he give in to temptation or rise above it? Does he demand the most from himself or settle for something less? Does he even bother to struggle? The internal conflicts of a character and how they are resolved are good clues to the character’s inner strength.
1.2 Person vs. Person                                                                                                                             Conflict that pits one person against another
 1.3 Person vs. Society                                                                                                                            The values and customs by which everyone else lives are being challenged. The character may come to an untimely end as a result of his or her own convictions. The character may, on the other hand, bring others around to a sympathetic point of view, or it may be decided that society was right after all.
1.4 Person vs. Nature/Environment (Hurricanes, tornado)                                                                           A run-in with the forces of nature. On the one hand, it expresses the insignificance of a single human life in the cosmic scheme of things. On the other hand, it tests the limits of a person’s strength and will to live.           1.5 Person vs. Supernatural (ghosts, etc.)

This means that a normal human being is versing someone who is not a normal human being like a god or animal (Vampire, Fae, Werewolf,etc)

1.6 Person vs. Machine/Technology
places a character against man-made entities which may possess "artificial intelligence".